FAQ center
General
What is Rollfly?
Rollfly is a brand specializing in professional roller sports apparel and team customization — focused on inline speed skating suits, club teamwear and private-label production.
What does Rollfly make?
Club Training Suits
Club Race Suits
Marathon / Road Suits
Pro Aero Race Suits
Custom inline speed skating teamwear
OEM / private-label skate apparel
Who is Rollfly for?
Skating clubs, youth academies, marathon/road teams, race leagues, and sports brands looking for a low-MOQ apparel manufacturer.
Is Rollfly a manufacturer?
Rollfly is operated by Chisu Sport / Xuchang Chisu Sports Goods Co., Ltd., a China-based sportswear manufacturer for teams and brands.
Products
What’s the difference between Club Training, Club Race, Marathon/Road and Pro Aero?
Club Training Suit – daily practice, youth programs, first team kit
Club Race Suit – coordinated team identity with a sharper race-ready look
Marathon / Road Suit – long-distance comfort, ventilation, rear pockets
Pro Aero Race Suit – performance-oriented fit and panel construction for inline speed skating
Are Rollfly suits the same as cycling skinsuits?
No. Rollfly suits are developed for the skating stance — pre-shaped knees, hips and shoulders for the crouch, the corner and the sprint — not saddle posture.
What fabrics do you use?
Common platforms include polyester/spandex and nylon/spandex four-way stretch knits, mesh ventilation panels, and optional compression layouts. Exact fabric, GSM and composition are confirmed per project.
What zipper do you use?
Many suits use a YKK invisible back zip. Two-way zips and other zipper placements can be discussed for project orders.
Do Rollfly suits crack or peel?
Rollfly uses digital sublimation for team colors, logos, names and numbers. Sublimation embeds color into the fabric and does not peel like heat-transfer vinyl under normal training use.
For Clubs & Teams
Can I order custom inline speed skating suits for my club?
Yes. Share your club design, estimated quantity, required sizes and target date so the available customization options can be confirmed.
What is the minimum order quantity?
MOQ: 1 piece for B2B custom orders.
Can a small club order 8–12 suits?
Yes. Rollfly supports small clubs with mixed junior/adult size runs.
Can each skater have a different name and number?
Yes. Names, numbers, logos and sponsor artwork can be discussed per product and customization scope.
Can coaches or staff have a different version?
Yes. Coach/staff versions can use the same team artwork with different garment style or color accents.
Customization
What customization is included?
Depending on the selected product, customization may include:
- Team colors and graphics
- Club logos and sponsor artwork
- Athlete names and race numbers
- Coach/staff versions
- Coordinated training and competition apparel
What artwork files should I send?
Vector files are preferred: .ai, .eps, .pdfwith text converted to outlines. High-resolution PNG/JPG can be accepted for simple logos
Can you match my club Pantone color?
Color matching can be discussed. Provide Pantone, HEX or a reference garment for better accuracy.
Do you make cut-resistant / short-track suits?
Rollfly does not manufacture cut-resistant clothing.
If needed, please contact our partner brand Slidestar: https://slidestar.co
Sampling & Production
How long does sampling take?
Usually 7–10 days after artwork and size list are confirmed.
How long does bulk production take?
It depends on product type, order quantity, artwork approval and current production schedule. A project-specific estimate is given after quoting.
Can I see a sample before bulk production?
Yes. Sampling is recommended for clubs and OEM clients before confirming large orders.
Will bulk order match the approved sample?
Production follows the approved sample, fabric, sizing and artwork. Changes after approval should be discussed before bulk cutting.
Sizing
What size system do you use?
Rollfly can work with EU, US and Asia size references. Junior sizes typically cover 100–160 cm; adult sizes vary by pattern.
How do I choose the right size?
Share height, weight, chest, waist and hip measurements. Rollfly can advise size selection or discuss custom measurements for project orders.
Do you keep size records for reorders?
Returning teams can request stored design files, size records and previous specifications to simplify future orders. Reorder process is confirmed per project.
OEM / Private Label
Do you offer OEM or private-label production?
Yes. Rollfly can discuss private-label inline speed skating apparel, including product selection, branding, labels, hangtags, packaging and order quantities.
What do you need to evaluate my OEM project?
Send:
- target products
- estimated order quantity
- design files or tech pack
- branding/label requirements
- preferred fabric and sizing system
- desired delivery date
Can you protect my designs?
Project files are handled for production. For confidential OEM projects, confirm IP/design-handling terms in writing before sending artwork.
Shipping & Payment
Do you ship internationally?
Yes. Rollfly works with clubs, teams and B2B buyers internationally. Destination, customs documents and shipping method are confirmed per order.
What shipping methods are used?
Express courier or freight forwarding can be discussed depending on order size, deadline and destination.
What payment methods are accepted?
Payment terms are confirmed per project. Common B2B methods include bank transfer and agreed platforms. Full terms are shared in the quotation.
Common options include:
Payment for new orders via the Alibaba platform
Bank transfer
PayPal payment
Who pays import duties and taxes?
This depends on the agreed trade terms. Always confirm whether the price is EXW, FOB, CIF, DDP or similar.
Quality and Returns
Can custom-made garments be returned?
Custom garments are typically produced to order; therefore, we do not accept returns based on a change of mind (e.g., "I no longer want it"). However, we will address issues involving manufacturing defects, printing errors, or non-compliance with specifications on a case-by-case basis.
What happens if there is a quality issue?
Please provide photos and order details as soon as possible after receiving the goods. Rollfly will verify whether the issue deviates from the confirmed sample or specifications and propose an appropriate solution.
Hassle-free after-sales service: Minor printing issues may qualify for a discount depending on the situation, while major quality issues may be eligible for a free remake.
How do you ensure quality control?
Our standard process includes: incoming fabric inspection → pattern and layout checks → sublimation printing inspection → cutting and sewing process checks → finished garment measurements → packaging inspection.
Quick Decision FAQ
Small club, first kit → Club Training Suit
Unified team identity → Club Race Suit
Marathon / road skating → Marathon / Road Suit
Performance race program → Pro Aero Race Suit
Launch my own skate brand → OEM / Private Label
Need cut-resistant gear → Slidestar
Still have questions?
cs@chisusport.com
📱 WhatsApp: +86 177 5112 7500 / +86 159 9986 1054
Tell us your use case, quantity, sizes and artwork — we’ll discuss suitable products, customization options and next steps.